All orders are final. Blends by Orly does not offer any refunds, returns, or exchanges. If you feel you have been incorrectly charged for the products you have ordered, or that your delivery is different to your original order (except where it has been agreed in advance by both the company and the customer) please contact us via e-mail. All refunds will be made within 30 working days from the return of goods in full but excluding any postage or packaging costs.
Terms of Service:
All payments must be made at time of purchase and are made subject to acceptance by you of the site’s terms and conditions. Fulfillment of the order is subject to stock availability and acceptance of your order, and the company is under no obligation to fulfill your order. You can place your order by website only. If you experience any ordering difficulties or have any concerns, please email us at firstname.lastname@example.org Please ensure you leave the correct contact details.
Damage In Transit:
Sometimes goods get damaged in transit. If this happens with your shipment please advise us within 48 hours. However, since we never knowingly ship damaged goods, we need your help to try to recover our costs from the carrier wherever possible. If you do receive damaged goods please retain all relevant documentation so that an insurance claim can be made against the carrier’s insurers. If you receive a battered parcel, please note your observations on the delivery form, even before you open the package to examine the contents. If you are unable to open the damaged package in the presence of the carrier, make sure that you sign for it as: “Damaged package, goods not yet inspected” to warn the carrier that a claim may be forthcoming. Whatever the circumstances please contact us by email with as much detail of the loss or damage as possible, so that we file a claim with the carrier. Please note: not all claims are honored by the carrier. Customer will be refunded only if and when the carrier refunds Blends by Orly. Please DO NOT return damaged goods to Blends by Orly until requested to do so, as this may incur additional costs unnecessarily.
www.blendsbyorly.com is the official website of Jorly Holdings LLC, Series A Gourmet (“Blends by Orly”). At Blends by Orly, we understand your concerns about online security and privacy. Our goal is to ensure that your personal information remains secure and your privacy is always respected.
We do not sell your information to any outside parties. Occasionally, we may send promotional emails to customers who subscribe to our email list.